Jeb Blount is a sales acceleration specialist and the author of ten books including Fanatical Prospecting, Sales EQ, People Buy You, People Follow You, and Objections. He is among the world's most respected thought leaders on prospecting, sales, leadership, and customer experience Through his global training organization, Sales Gravy, Jeb advices a who's who of the world's leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities.